Steve

As can be seen in attached pictures there is a issue with the LCD screen on my camera. There is a stain, intrusion on/under the screen that is slowly growing larger.  The camera does not have a screen protector film installed. Sony says it can be repaired under warrantee but they are unsure what caused it.  Do you have/show any such condition on you NEX?

Following your advice again, I purchased the Samsung LED monitor that was reviewed a few months back .. It is a great addition to my picture editing tasks.  Enjoy the New Years and stay safe.

Rickster

As can be seen in attached pictures there is a issue with the LCD screen on my camera. There is a stain, intrusion on/under the screen that is slowly growing larger.  The camera does not have a screen protector film installed. Sony says it can be repaired under warrantee but they are unsure what caused it.  Do you have/show any such condition on you NEX?

My NEX-5 doesn't have this issue.. but this is a common issue with all LCD's. There appears to be a separation (in progress) of the laminate between the actual LCD membrane and the protective glass cover.   A screen protector would not have made any difference.

As can be seen in attached pictures there is a issue with the LCD screen on my camera. There is a stain, intrusion on/under the screen that is slowly growing larger.  The camera does not have a screen protector film installed. Sony says it can be repaired under warrantee but they are unsure what caused it.  Do you have/show any such condition on you NEX?

I'm not surprised Sony claimed to "not know what caused it" because if they told you it's almost an admission there's an issue with the manufacturing process.   I say 'almost' because there are external factors which can cause this phenomenon.   Most common would be leaving the camera in a hot glove box or car (I routinely leave mine in my car in Bangkok all the time without issues) where either direct sun or no ventilation allows the camera to stay within specified operating temperatures.   A lesser cause would be unidentified chemicals (cleaners, etc) but this would be rare.

As can be seen in attached pictures there is a issue with the LCD screen on my camera. There is a stain, intrusion on/under the screen that is slowly growing larger.  The camera does not have a screen protector film installed. Sony says it can be repaired under warrantee but they are unsure what caused it.  Do you have/show any such condition on you NEX?

 

Hi Rick –

My NEX-5 doesn't have this issue.. but this is a common issue with all LCD's. There appears to be a separation (in progress) of the laminate between the actual LCD membrane and the protective glass cover.   A screen protector would not have made any difference.

I'm not surprised Sony claimed to "not know what caused it" because if they told you it's almost an admission there's an issue with the manufacturing process.   I say 'almost' because there are external factors which can cause this phenomenon.   Most common would be leaving the camera in a hot glove box or car (I routinely leave mine in my car in Bangkok all the time without issues) where either direct sun or no ventilation allows the camera to stay within specified operating temperatures.   A lesser cause would be unidentified chemicals (cleaners, etc) but this would be rare.

I'd go ahead and get it fixed under warranty and then take care not to let it get overheated.   Try not to leave your cameras in a car unattended any more than you would the family dog.

If it is an issue with the manufacturing process we'll be hearing a lot more about this and Sony will issue a 'fix' to anyone experiencing the problem even outside of the normal warranty period.   At least you'd expect them to as this is the standard industry practice.

Steve

Please submit your questions to info@BangkokImages.com All questions will be answered and most will show up in the weekly column.