Readers Questions

Hi Steve
I am currently in BKK and interested in purchasing a Nikon D300. Can you recommend a couple of shops that have a balance of a cheap/reasonable price with quality service/ reliability
Many thanks
Jeremy

 

Jeremy –

Yes, I can recommend a place where you can get a price pretty much the same as you can find in the states.  This would be the camera shop in Mall Bangkapi on Ladphrao.  You can’t miss it, its right by the elevators next to the Sony shops and the place is full of all the latest model cameras.  For the life of me I can’t remember the store name (I’m thinking it’s “Foto File”) but it’s the only place in the mall even close to this place in size and scope.  Its on the floor one up from the very ground floor.

I’ve talked to these guys many times and they’ve always been knowledgeable and helpful (as far as camera store staff go) and willing to work on the price.  Don’t be afraid to ask for a bit less than the first price they offer.  They have almost everything in stock, and if not they’ve always said they could get the requested item the next day.

But then there is the Thai retail concept.  Once you buy it, if it breaks or isn’t working as expected, no returns or refunds.  This is all of Thailand.  Instead, you simply take it back to the local service center.  So.. have them power it up, take shots in the store, take your time, make sure it’s working well.

If you do require service its no big deal here.  I’m not familiar with the Nikon service center but I am with the Canon service center and it’s first rate in every way.  You can walk in and get most repairs/adjustments done while your wait, if not under warranty the cost is less than 1/1oth of stateside prices, and they’re very good.  For instance, a complete cleaning and adjustment of a lens or body is baht 400.  This includes the sensor if it’s a body, filters if it’s a lens, and matching the lens to the body as far as autofocus goes.  My lenses haven’t looked that good since new.. outstanding service.

There would be one caveat.  Make sure you can get warranty service in your home country.  Otherwise you’re taking a risk.  You can always mail it back here for service.. but know what you’re doing when you make the choice.

I hope this helps.
Steve

 

Many thanks for this advice Steve. I really appreciate you taking the time to give me such a comprehensive reply. I'll go and check them out tomorrow.
Regards
Jeremy

 

Thanks Steve. I went there and bought the D300. Can't wait to try it out (upgrading from the D80). Would have loved the D700 but as it is the D300 has probably broken my budget ... :-)
Regards
Jeremy

 

Jeremy –

Enjoy!  I had a chance to use a D300 over the last few weeks and really enjoyed it.  I’m sure you will too.

Steve

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